Privacy Policy

At Japan Coffee PH, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

Information We Collect

When you use our website, we may collect the following information:

  • Personal details (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely via third-party payment providers)
  • Order details and purchase history
  • Device information (IP address, browser type, cookies, and usage data)

How We Use Your Information

We use your information to:

  • Process and fulfill your orders
  • Confirm payments and arrange shipping
  • Communicate with you regarding your order
  • Send updates, promotions, or marketing messages (if you opt-in)
  • Improve our website, products, and customer experience
  • Prevent fraudulent transactions and ensure security

Sharing Your Information

We do not sell or rent your personal information. However, we may share your data with:

  • Payment providers (e.g., GCash, banks) to process transactions
  • Courier services to deliver your orders
  • Service providers that help us operate our website (e.g., Shopify)

All partners are required to keep your information secure and confidential.

Cookies & Tracking

Our website uses cookies to:

  • Enhance your browsing experience
  • Remember your preferences
  • Analyze website traffic and performance

You may disable cookies in your browser settings, but this may affect site functionality.

Data Security

We take reasonable precautions to protect your personal information. Your data is stored securely and protected against unauthorized access, misuse, or disclosure.

Your Rights

You have the right to:

  • Access, update, or correct your personal information
  • Request deletion of your data
  • Opt out of marketing communications at any time

To make a request, please contact us using the details below.

Data Retention

We retain your information only as long as necessary to fulfill orders, comply with legal obligations, and resolve disputes.

Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

Home Shop Coffee About Contact Cart (0)