Shipping Policy

Payment & Shipping Policy

At Japan Coffee PH, we ensure a smooth and reliable ordering process by following a Payment First Policy and efficient delivery system.

Payment Policy

All orders are strictly Payment First.

• Full payment must be completed before we process and ship your order.
• Once payment is confirmed, your order will be prepared for shipment.
• We follow a “No Payment, No Shipping” policy to avoid delays and ensure order security.
• Unpaid orders may be automatically cancelled after a certain period.

Order Processing

• Orders are processed within 1–2 business days after payment confirmation.
• Once ready, we will book your courier for delivery.
• You will receive a tracking number once your order has been shipped.

Shipping & Delivery Time

Estimated delivery times:

• Metro Manila: 1–3 business days
• Provincial Areas: 3–7 business days

Delivery times may vary depending on courier operations, weather conditions, and location.

Shipping Fees

• Shipping fees are calculated at checkout based on your location.
• Free shipping promos may be available during special offers.

Important Notes

• Please ensure your shipping details are correct to avoid delays.
• Failed deliveries due to incorrect address or unavailable recipient may require additional shipping fees.
• Japan Coffee PH is not responsible for delays caused by couriers or unforeseen circumstances.